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Privacy Policy

1. Introduction

SSOCIAL (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
 

2. What Information We Collect

We may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Business name

  • Website URL

  • Billing details

  • Marketing and advertising account access details

  • Any information submitted through website forms or lead forms
     

We may also collect non-personal information such as:

  • IP address

  • Browser type

  • Website usage data

  • Cookies and tracking data
     

3. How We Collect Information

We collect information when you:

  • Submit a form on our website

  • Book a strategy call

  • Contact us via email or phone

  • Engage our services

  • Interact with our advertisements

  • Visit our website (via cookies and analytics tools)
     

4. How We Use Your Information

We use your personal information to:

  • Provide our services

  • Manage advertising campaigns

  • Set up lead generation systems

  • Communicate with you

  • Send service-related notifications

  • Process payments

  • Improve our services

  • Comply with legal obligations

We do not sell your personal information.
 

5. Disclosure of Information

We may share your information with:

  • Advertising platforms (e.g., Meta/Facebook)

  • CRM or automation software providers

  • Payment processors

  • Contractors assisting with service delivery

  • Legal or regulatory authorities if required

All third-party providers are expected to comply with privacy standards.
 

6. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access.

However, no online transmission is 100% secure.
 

7. Cookies & Tracking

Our website may use cookies and tracking technologies to:

  • Analyse website performance

  • Improve user experience

  • Support advertising campaigns

You may disable cookies via your browser settings.
 

8. Access & Correction

You may request access to your personal information or request corrections by contacting us at:

jessica@ssocial.com.au
 

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be published on our website.
 

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